Arctic Weather Alert

Wind has a major impact on whether exposed pipes freeze, even when the air temperature alone might seem marginal. Here’s how it works in practical terms:

1. Wind accelerates heat loss (wind chill effect)

  • Wind strips away the thin layer of warmer air that naturally surrounds a pipe.
  • This increases convective heat transfer, causing the pipe to lose heat much faster.
  • Even though wind chills don’t lower the actual air temperature, it lowers the effective temperature of the pipe surface, making freezing more likely.

Example: At 28°F (−2°C) with strong wind, an exposed pipe can cool as fast as it would in much colder, calm conditions.

2. Pipes freeze faster in windy conditions

  • In still air, pipes may retain some heat from:
    • Residual warm water inside
    • Heat leaking from nearby buildings or the ground
  • Wind removes that heat continuously, allowing the pipe temperature to drop below 32°F (0°C) more quickly.

This is why pipes often freeze:

  • On north-facing or windward sides of buildings
  • In crawlspaces, attics, or under homes with air infiltration
  • On bridges or elevated structures

3. Wind defeats insulation if it’s not sealed

  • Insulation works by trapping air.
  • Wind penetrating gaps or poorly sealed insulation nullifies its effectiveness.
  • Even insulated pipes can freeze if wind is allowed to blow through or behind the insulation.

Key point: Insulation must be continuous, sealed, and wind-blocked to be effective.

4. Evaporative cooling can worsen freezing

  • If moisture is present (rain, melting snow, condensation), wind speeds up evaporation.
  • Evaporation pulls additional heat from the pipe, lowering its temperature further.
  • This is especially dangerous around outdoor faucets and irrigation lines.

5. Why moving water helps—but wind can still win

  • Flowing water resists freezing because it brings in heat from upstream.
  • However, in strong wind and prolonged cold:
    • Slow trickles may not provide enough heat
    • Small-diameter pipes can still freeze

Practical mitigation strategies

To reduce wind-related freezing risk:

  • Block wind exposure (plywood shields, skirting, or wind barriers)
  • Seal insulation with tape or vapor barrier
  • Use heat tape rated for outdoor use
  • Enclose pipes where possible

Bottom line

Wind dramatically increases the freezing risk of exposed pipes by accelerating heat loss. In freezing weather, a windy 28°F night can be far more dangerous to pipes than a calm 20°F night.

There are several effective methods to keep your exposed pipes from freezing. Here are some of the most common ones:

  1. Insulation:
    • Use foam pipe insulation, heat tape, or heat cable to wrap pipes.
    • Make sure to cover all joints and bends thoroughly.
  2. Enclosures and Barriers: Build insulated boxes or enclosures around vulnerable pipes.
    • Use plywood or other wind barriers to block strong gusts.
  3. Sealing Gaps:
    • Seal any cracks, gaps, or openings in walls, floors, and foundations where cold air can seep in.
  4. Heating Solutions:
    • Install a small space heater or heat lamp in areas with exposed pipes.
    • Use heat tape or cables that are thermostatically controlled to maintain a safe temperature.
  5. Keeping Indoor Temperatures Consistent:
    • Maintain consistent heat in areas where pipes are exposed, such as attics, basements, or crawl spaces.
  6. Disconnecting and Draining:
    • For outdoor hoses and sprinkler systems, disconnect and drain them before freezing weather sets in.
  7. Using Outdoor Faucet Covers:
    • Install insulated covers over outdoor faucets to help protect them from the cold.

By combining several of these methods, you can significantly reduce the risk of frozen pipes.

As a reminder from Winter Storm Uri, Senate Bill 3 was passed in 2021 which prevents penalties and water service terminations during an “extreme weather emergency.” This is defined as a period when the previous day’s highest temperature and the predicted temperature for the next 24 hours are both no higher than 28 degrees Fahrenheit.

Inframark will be monitoring the weather conditions and following the directives provided in SB3.


 

Your MUD District is Moving to a New Billing Software and Online Customer Portal

We are excited to announce that your District is moving to a new utility billing software system and online customer portal to make managing your account even more convenient! Each resident will need to complete a few required steps to ensure a smooth transition.

What does this mean for you?

New Account Number

  • Each resident will receive a new 6-digit utility account number.
  • This new number will appear on your water bill and must be used for all payments moving forward.

Auto Pay Re-Enroll Required

If your account is currently enrolled in Auto Pay you must login and re-enroll to continue automatic payments.

  • Make a one-time payment if needed to cover your current account balance.
  • Recurring payments will resume with your next billing cycle.

Online Bill Pay Service

  • Your bank will require a new payment ID.
  • Online Bill Payments will have a separate payment ID in the form of (xxxxx-xxxxxxxxxx).

Check Payments

If you are mailing a check, please continue to use the address located on the pre-printed payment coupon.

Customer Portal

View and pay your bill online, including eCheck, debit and credit card options; set up reoccuring payments and sign up for eBills by using the following link:  https://inframark.starnik.net

Guest Pay

Make a one-time payment without logging in to the customer portal by using the following link: inframark.starnik.net/starnikERP/#/rp_guestpay

Updated Payment Address

Payments should now be sent to:

PO Box 3264, Dept 10627
Houston, TX 77253-3264

Questions?

If you have any questions or need assistance, please contact us at customerservice@inframark.com or call 832-467-1599. You can also visit the website at https://www.inframark.com.

FREE W.I.S.E Guys Irrigation Evaluation – Get Winter Ready!

With colder temperatures approaching, now is a great time to ensure your irrigation system is operating efficiently and prepared for freezing conditions. The W.I.S.E Guys Irrigation Evaluation Program provides residents with a free irrigation system evaluation to help identify leaks, ensure efficient run times, and check for any potential issues that could lead to damage during freezing weather. Schedule your FREE irrigation evaluation today! www.nfbwa.com/wise-guys

Fall Reminder: Residential Rebate Opportunity

Fall is here and Thanksgiving is just around the corner! Now is the perfect time to prepare your home for the season and earn a credit on your water account through the North Fort Bend Water Authority Residential Rebate Program! Eligible purchases include high-efficiency appliances and water-saving items purchased for your landscape and home.

Visit www.nfbwa.com/resident-rebate to check eligibility and apply for your fall rebate!